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Delivery Guide

Fast Delivery Products

The fast delivery service will apply to select, in-stock wigs only. Only these products can be sent within 48 hours. If you also want to buy other products which do not belong to this catalog, your parcel will not be sent with fast delivery service but will follow the total delivery time for ordinary products. After processing time, it will take 2-3 business days for you to receive your items.

Ordinary Products

Total Delivery Time = Processing Time + Delivery Time

Processing Time According to different products, there are different processing times. You can see more details as followings:

• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.

• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.

• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.

• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.

Delivery Time It will take 2-3 business days for you to receive your items.

Delivery Methods We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 1-2 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.

Order Tracking The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.

Delivery Charge Free delivery for orders over £159. 

Note we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.